The work that keeps a site working, handled quietly in the background.
Updates, security checks, and small content edits — handled quietly in the background.
Launch day is usually treated as the finish line. In reality, it’s closer to the starting point of a much longer relationship between a business and its website — one that either gets quiet, careful attention, or slowly falls behind until something breaks in a way that’s hard to ignore.
WordPress and its plugins update constantly, and each update is a small risk: a compatibility issue, a broken layout, a security patch that doesn’t get applied in time. Most small business owners don’t have the time or the reason to track any of this closely, which is exactly how sites end up running six-month-old software with known vulnerabilities.
The fix isn’t complicated, it just requires someone actually doing it. Updates get tested before they’re applied, not pushed blindly the moment they’re available. Security gets monitored continuously instead of checked after something already looks wrong. Backups get verified, not just scheduled and forgotten.
The other half of this service is smaller and more human: the headline that needs changing, the price that needs updating, the outdated team photo someone finally noticed. These requests are usually tiny, but without a plan in place they either don’t get done or turn into a whole conversation about who’s available to help. We fold them into the same relationship as everything else.
None of this is glamorous work, and that’s the point. The sites we maintain well are the ones nobody thinks about — because nothing’s gone wrong, and the small things get handled before they turn into bigger ones.
Everything covered every month
The recurring work every site needs, handled before it becomes a problem.
From first check-up to ongoing care
Onboarding takes about a week — then it runs quietly every month.
We review current updates, security, and backup status.
Anything overdue gets brought up to date before ongoing care starts.
Uptime, security, and backup monitoring switched on.
Updates, checks, and requested edits handled on a set schedule.
A short monthly summary, plus direct access when something’s urgent.
Pick a starting point — we’ll scope the rest together
Every project gets a fixed quote after the discovery call — no surprises.
The baseline — core and plugin updates, security monitoring, and backup checks, nothing more.
- Core & plugin updates
- Security monitoring
- Backup verification
Everything in Essential, plus a monthly allowance of small content edits handled without a separate invoice.
- Everything in Essential
- Monthly content edits
- Uptime monitoring
- Priority response time
For a business that depends on the site daily and can't wait on a queue when something needs attention.
- Everything in Growth
- Fastest response time
- Higher content edit allowance
Questions about this service
What counts as a “small content edit”?
Text changes, swapping an image, updating a price or hours — the kind of update that takes a few minutes. Bigger changes, like a new page or a redesign, are scoped separately.
What if something urgent comes up outside the schedule?
You’re never waiting for a monthly cycle if the site is down or something’s actively broken — that’s what priority response time covers, and it’s included on every plan.
Do you also handle hosting?
It’s a separate service, but the two are often bundled together — see Managed Hosting if you’d like updates, backups, and server monitoring handled by the same team.
Can we cancel or change plans later?
Yes — every plan runs month to month with no long-term contract. You can move between tiers or cancel with notice if your needs change.