1. Overview
Upsitedev ("we," "us," or "our") operates upsitedev.com and provides web development, design, hosting, and related services to small businesses. This policy explains what personal information we collect when you visit our site or work with us, why we collect it, and what choices you have.
We're based in Rzeszów, Poland, and process personal data in accordance with the EU General Data Protection Regulation (GDPR). By using this site or submitting information through our contact form, you agree to the practices described here.
2. Information We Collect
We collect information in two ways: what you give us directly, and what's gathered automatically as you browse the site.
Information you provide
- Contact form details — name, email, phone, company, project description, service interest, and budget range
- Email address, if you subscribe to our newsletter
- Any information you share by email, phone, or during a project once we're working together
Information collected automatically
- IP address, browser type, and device information
- Pages visited, time spent on the site, and referring pages
- Cookie data (see Section 4)
3. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal basis |
|---|---|
| Responding to contact form submissions and quote requests | Your consent / pre-contract steps |
| Delivering and invoicing services you've hired us for | Performance of a contract |
| Sending the newsletter, if you've subscribed | Your consent |
| Understanding how visitors use the site, to improve it | Legitimate interest |
| Meeting legal or tax record-keeping obligations | Legal obligation |
We do not sell your personal information, and we do not use it for purposes beyond what's listed above without asking first.
4. Cookies & Tracking Technologies
Cookies are small text files stored on your device. We use a limited set, described below.
| Type | Purpose |
|---|---|
| Essential | Required for the site to function — cannot be disabled |
| Analytics | Anonymized usage data to understand which pages are useful |
| Preference | Remembers settings like cookie consent choices |
You can control or disable cookies through your browser settings. Disabling non-essential cookies won't affect your ability to browse the site or submit the contact form.
5. How We Share Information
We don't sell or rent personal information. We share it only in these limited circumstances:
- With service providers who help us operate — hosting, email delivery, and analytics tools — bound by their own data protection obligations
- If required by law, court order, or to protect our legal rights
- With your explicit consent, for any purpose not already covered by this policy
6. Data Retention
We keep contact form submissions and project-related data for as long as needed to respond to your inquiry, deliver services, and meet legal or tax obligations — typically no longer than 5 years after our last interaction, unless a longer period is legally required. Newsletter subscriber emails are kept until you unsubscribe.
7. Your Rights
If you're located in the EU or UK, GDPR gives you the following rights over your personal data:
- Access— request a copy of the data we hold about you
- Rectification— correct inaccurate or incomplete information
- Erasure— request deletion of your data, subject to legal exceptions
- Restriction— limit how we use your data in certain circumstances
- Portability— receive your data in a portable format
- Objection— object to processing based on legitimate interest, including marketing
To exercise any of these rights, contact us using the details in Section 10. We'll respond within one month, as required by law. You also have the right to lodge a complaint with your local data protection authority.
8. Data Security
We use reasonable technical and organizational measures to protect the information we hold — including encrypted connections (SSL), access controls, and working only with reputable third-party providers. That said, no method of transmission or storage is 100% secure, and we can't guarantee absolute security.
9. Changes to This Policy
We may update this policy occasionally to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will always reflect the most recent revision. Material changes will be noted prominently on this page.
10. Contact Us
Questions about this policy, or want to exercise any of your data rights? Reach out directly:
- Email:contact.upsitedev@gmail.com
- Phone: +48 690 239 624
- Address: Rzeszów, Poland, 35-111