[CARE] · SERVICE

Hacked website? We'll clean it up and lock it down.

Malware removal, backdoor cleanup, and blacklist removal requests — followed by hardening so it's harder for it to happen again.

PRIORITIZED

Active hacks come before other work

THOROUGH

Files, database and hidden backdoors

HARDENED

Closing the door it came in through

HONEST

No guarantees we can’t actually back up

// SIGNS TO WATCH FOR

How to tell if your site’s been compromised.

If any of these look familiar, it’s worth getting a professional look before it gets worse.

!Google flags your site as “may be hacked”
!Strange redirects to spam or gambling sites
!Unfamiliar admin users you didn’t create
!Site defaced, altered, or unavailable
!Your host suspended the account
!Search rankings dropped suddenly
!Emails going to spam or your domain blacklisted
!Unknown files or plugins you don’t recognize
// WHAT WE DO

Eight steps to a clean, safer site.

Not every case needs all eight — the assessment tells us what your site actually needs.

01
Malware Scan

Identify what’s infected and how it got in.

02
Malicious Code Removal

Clean infected files, themes and plugins.

03
Backdoor Removal

Remove hidden access points and unknown users.

04
Blacklist Requests

Submit removal requests once the site is clean.

05
Core & Plugin Reinstall

Replace core files with clean, verified versions.

06
Security Hardening

Close the specific vulnerability that was exploited.

07
Password & Key Rotation

Reset credentials that may have been exposed.

08
Post-Cleanup Monitoring

Watch for signs of reinfection after launch.

// PROCESS

From compromised to clean.

01
Assess

Confirm the infection and scope the damage.

02
Clean

Remove malware, backdoors and unauthorized access.

03
Harden

Close the vulnerability that let it happen.

04
Monitor

Confirm the site stays clean after cleanup.

// WHY IT CAN’T WAIT

The longer it sits, the worse it gets.

!Search engines actively warn visitors away from flagged sites
!Hosting providers may suspend the account entirely
!Malware can spread to visitors’ own devices
!Rankings and trust take real time to recover afterward
!Deeper infections are harder and slower to fully clean
!Customer data may be exposed the longer access remains open
// FAQ

Questions about the cleanup

How do I know if my site is actually hacked?+

Common signs include a Google warning, strange redirects, unfamiliar admin users, defaced pages, a sudden ranking drop, or your host suspending the account. If you’re unsure, send us the URL and we’ll check.

How fast can you start?+

We prioritize active hacks over other work and aim to begin assessment as soon as we have access, typically the same day you reach out.

Will you get the blacklist warning removed?+

We request removal from Google Safe Browsing and other blacklists once the site is clean. The final approval and timing are up to those services, not us, but we handle the submission.

Can you guarantee it won’t happen again?+

No one can guarantee that — security is ongoing, not a one-time fix. We harden the site against the vulnerabilities we find and recommend monitoring, which significantly reduces the risk.

Do you need my hosting access?+

Yes, we need WordPress admin access and typically hosting/FTP access to fully scan and clean the site, since malware often hides outside the WordPress admin area.

// READY TO START

Dealing with a hacked site right now?

Get in touch →